FAQs and suggestions
- How can I get my SKI PASS?
This year all ski passes must be purchased online. To do so, you must have one of two cards, the BaqueiraPASS or BaqueiraTICKET, and recharge online the ski passes for the days you want to ski.
- Which ski pass should I purchase if I am already at my destination or I don’t have time to process the BaqueiraPASS at home?
You can buy ski days via the website without your BaqueiraTICKET ski pass card, and link your purchase to the card later. Collect your ski pass card for free from the resort's Information Points as well as Val d'Aran and Valls d'Àneu hotels, tourist offices and other collaborating outlets including ski schools or ski, ski hire and repair shops.
You can also get a BaqueiraTICKET ski pass card and/or top it up via the Baqueira website or app.
- How can I acquire a day ski pass at a special rate? (Infant, Senior, Access only, Afternoon and Beret-Beginner)
Special Baby and Senior rates are available when you top up your BaqueiraPASS online or in person at Information Points.
Afternoon Only, Spectator and Beret Beginner passes with discounted rates must be purchased in person at resort Information Points.You can only top up Adult and Child ski passes at standard rates on the BaqueiraTICKET card.
- If I top up my BaqueiraPASS or BaqueiraTICKET but the capacity is limited, is access to lifts guaranteed?
Yes, once payment has been made, on either card, your ski pass is ready to be used on the days purchased.
Once the purchase of the recharge is confirmed, your place is also confirmed, and deducted from the available capacity. For this reason, no refunds or changes can be made.
- Does the ski pass recharge include accident insurance coverage?
The price of the BaqueiraPASS and BaqueiraTICKET recharge does NOT include ski insurance coverage, although this can be purchased when you recharge your ski pass.
If you've topped up your card and want to check your pass for the days purchased, you can do this either in the private section of your BaqueiraPASS, or by checking your BaqueiraTICKET confirmation email.
- Is there a special ski pass for beginners?
Yes, at the Beret information points you can purchase a ski pass at a special rate to ski exclusively in the beginner’s area in Beret. The pass is not valid for skiing on any other slopes at the Resort.
- I've lost, or haven't received, my purchase confirmation email for a day pass bought without a ski pass card. How can I link the purchase to my BaqueiraTICKET?
Please email [email protected] and request another confirmation email to link the two together, or visit one of the resort Information Points in person.
- You can purchase your pass using the following payment methods
- Credit card
- Google Pay
- Apple Pay (access via Safari)
- How can I book my holiday in Baqueira with full guarantee?
Accommodation + ski pass bookings made through Viajes Baqueira Beret, the Resort’s official travel agency, are guaranteed access to the Resort and free cancellations of the entire booking for reasons related to COVID-19. In addition, BaqueiraPASS holders will be able to add the advantages of Viajes Baqueira to those of BaqueiraPASS, such as cheaper ski pass recharges as well as access to the app's exclusive services.
- What are the travel restrictions for getting to Baqueira Beret?
You can consult mobility restrictions on the Catalan government’s website, where you will find the latest information on restrictions in detail.
For more information: www.canalsalut.gencat.cat
- What health and safety measures must I follow in order to access the Resort and its services?
You can consult all the health and safety measures that Baqueira Beret have adopted due to COVID-19 here on our website.
- Which part of the Resort is the most recommendable for families who are new to skiing?
The best place to start is in the Beret area, which is where the beginners’ zone is located, at the foot of the car park, where you can purchase special ski passes for beginners at a reduced price. Beret has a centre with a full range of services suitable for the needs of the whole family (restaurants, cafés, terraces, ski equipment hire, children’s sleds, ski school, children’s nursery, beginners’ ski area with ski pass with reduction).
*While MOST OF THE SKI LIFTS IN THE BERET AREA ARE IN OPERATION, as a result of the restrictive measures taken due to COVID-19, CERTAIN SERVICES WILL REMAIN CLOSED. We recommend that you check for any updates to the information on FACILITIES OPEN before accessing them.
- Is it compulsory to wear a helmet?
No, but we strongly recommend that it is worn by everyone, especially children and under eighteens.
- What should I do on my first day skiing as a beginner?
Make sure you wear suitable clothing and footwear according to the weather conditions. We recommend that you hire the equipment (skis, boots and sticks), and book skiing lessons, either in a group or individual, to familiarise yourself with skiing in a resort.
Don’t forget to bring gloves, sunglasses, lip protection and sunscreen.
Never ski alone.
- Are all the slopes and ski lifts the same?
No, get to know the resort, the degree of difficulty of the slopes (determined by their colour on the slope map), and the ski lifts that give access to them. If you have any questions or need information, contact the ski professionals, the instructors, who will guide you and advise you on how to enjoy the sport safely and responsibly, which will make your stay a better experience.
Before accessing the lifts and slopes, make sure you have enough knowledge and skill to carry out the activity safely for yourself and others.
Never ski beyond your ability.
- Is it advisable to book ski lessons in advance??
It is always best to book, especially at peak times. Ask for information about cancellation terms.
- Is there public transport to the Resort?
There is public transport (Intervalle bus) in the Aran Valley, but not in the Pallars Sobirà. Check the website and pictographs, for hotels that provide private transport to the slopes.
- Is there public transport from Baqueira to Beret?
There is no public transport from Baqueira to Beret. The Intervalle public transport service only goes to Baqueira 1500.
- Which is the nearest international airport to Baqueira Beret?
In France: Toulouse airport is 160 km away. In Spain: Lleida-Alguaire airport is 130 km away, Barcelona, 330 km and Zaragoza, 260 km.
- What times does the afternoon ski pass start?
The afternoon ski pass starts at 1.30 pm.
- Is there an area reserved for motorhomes?
No, the nearest campsite is in Arties, 7 km from Baqueira 1.500.