Types and rates

BaqueiraPASS DAILY TOP-UP TERMS AND CONDITIONS OF PURCHASE AND USE

1. The BaqueiraPASS can be recharged for days, always CONSECUTIVE. The top-up is a transport ticket which allows the holder to access facilities open to the public via the Resort in accordance with the terms and conditions determined in each case. The length of the season is unspecified. The season dates indicated by the Resort are for guidance purposes only, and they will be determined by the presence/lack of snow, technical and organisational matters and, where applicable, force majeure.
2. It must be taken into account that the facilities which are open can vary throughout the day, and from one day to the next, for weather reasons, particularly wind, and for technical or organisational reasons. This situation will not entitle users to any total or partial refund. If you are unsure, we suggest purchasing passes from day to day, since whilst the longer-term passes provide a discount on the purchase price, they are affected by changes in time and the number of facilities which are open.
3. Once purchased, the top-up is non-refundable and non-exchangeable.
4. Throughout the season, and especially for weather reasons but also technical, economic or organisational reasons and due to force majeure, the Resort might close facilities, areas or zones. This will not entitle users to any refund.
5. It is personal and non-transferable. Use by a person other than the holder will result in the withdrawal and cancellation of the BaqueiraPASS. The corresponding penalty shall be applied, without prejudice to any subsequent legal proceedings.
6. The top-up price includes VAT and SOV (compulsory travellers’ insurance) as it is a transport ticket.
7. The top-up price DOES NOT INCLUDE SKIING ACCIDENT INSURANCE, which can be purchased when paying for the top-up. The Resort staff provide first aid on the slopes and, if necessary, take you to the foot of the slope. SKI ACCIDENT INSURANCE is available as an optional extra when you pay for or top up your forfait.
   This medical insurance includes limited medical care at the Baqueira 1500 Medical Centre, which is private and does not belong to the Resort. We recommend you check the cover provided by the Accident Insurance and the policy's exclusions when you purchase it, at www.baqueira.es/pdf/seguros/seguro2021-en.pdf, and at the medical centre itself.
   One guarantee covered by the skiing insurance policy is a refund for days not used* because of an accident. However, there will be no refund for the day of the accident under any circumstances. To obtain a refund you will need to send a request to the email address [email protected], with the subject line "refund for skiing accident insurance", attaching the medical report, the BaqueiraPASS and the corresponding top-up invoice. You can also go in person to the Baqueira or Ruda information booths during public opening hours.
   *A used day shall be understood as passing through access control to a ski lift, with skis or not. A used day (which shall not be refunded) includes but is not limited to a day when an accident has occurred, regardless of the time, and any other day before or after the accident when passing through access control to a ski lift, regardless of the reason for this access. NO refunds will be given in relation to these days. (If necessary, consult Resort Information for any guidance you require).
   CALCULATION OF REFUNDS. Refunds for pass days not used by people suffering accidents who have insurance taken out at BAQUEIRA BERET will be calculated by deducting the amount corresponding to the number of days used from the total amount paid.
   For example, if you buy a 7-day top-up WITH INSURANCE and the accident occurs on the third day of skiing, the cost of a 3-day top-up will be deducted from the total paid.
   Similarly, if you use the ski pass on subsequent days to visit the slopes to eat, return equipment, accompany children to nurseries or ski classes, etc., passing through access control to a ski lift, that day/days will NOT be refunded
8. The daily top-up does not guarantee priority access to the Resort if there is a capacity limit. If a capacity limit is required, the Resort will determine the terms and conditions of access for the season BaqueiraPASS in each case, and it can refuse access on occasional days. In this case the Resort will refund the amount corresponding to these days through the same payment method used for purchase.
9. To access the Resort facilities, it is necessary to present a duly topped-up physical BaqueiraPASS to be checked by Resort staff.
10. The purchase and use of the BaqueiraPASS with a daily top-up requires the holder to read and accept the applicable regulations in force regarding cable transport (Law 12/2002 of 14 June, regarding Catalonia cable transport, and related Decree 152/2010 (specifically article 51), as well as the Rules of Use for ski lifts and slopes approved by the Catalonia Government's Transport Department dated 10 November 1987), the ATUDEM regulation and its appendices (particularly the FIS Regulations), and the specific terms and conditions established by Baqueira Beret. Users must always act in accordance with these regulations and terms and conditions, and particularly the instructions given by Resort staff. Ensure that children for which you are responsible read, understand and act in accordance with these regulations and guidelines.
11. If the BaqueiraPASS is forgotten or lost, a pass must be purchased at the booth at the regular price. If the BaqueiraPASS is forgotten with a valid top-up, a free pass will only be provided if the top-up took place 24 hours before use of the service (only 1 pass will be provided on 2 occasions per season, on the third and successive occasions, a new pass must be purchased at the general booth price). To request these passes, the holder must present an official identification document.

SKI SENSIBLY. YOUR SAFETY IS OUR PRIORITY, BUT YOUR RESPONSIBILITY.

BaqueiraTICKET GENERAL TERMS AND CONDITIONS OF PURCHASE AND USE

1. The BaqueiraTICKET is a non-named ticket to top up passes for one or more consecutive days, which can be used repeatedly throughout the season for general adult and child rate top-ups. Make sure you use the appropriate ticket for the price: Use of a Child BaqueiraTICKET will require proof of age with presentation of a National ID, passport or official document proving age. (This proof may be requested by Baqueira staff during the day or days when they use the BaqueiraTICKET).
2. The BaqueiraTICKET IS NOT COMPATIBLE with the special SENIOR, BABY, BEGINNER, VISITOR AND AFTERNOON rates. To take advantage of these special rates, you must visit the information points.
3. Once topped up, the BaqueiraTICKET is a valid transport ticket for accessing the Resort facilities that are open on the purchased days. To access the ski lifts, you must have a legitimate and valid pass (transport ticket). If scanned using RFID technology, you might be asked to show it to Resort staff at any time. To avoid interference and remote scanning issues, you should not carry it next to your mobile phone, and you should not carry more than one BaqueiraTICKET at once.
4. The following terms will govern their purchase and use: so it is important that you read and accept them before purchasing or topping up. Purchase or top-up implies consent by the buyer and third parties for whom the buyer acquires the pass, particularly children.
5. In view of the possibility of capacity limitations, it may be advisable to book in advance to ensure access to the Resort on the days desired. On our website you can check availability for each day. (Important: See refund policy)
6. Holding a BaqueiraTICKET does NOT guarantee priority for top-ups with regards to other users or products. Top-up rejection will NOT entitle the holder to any compensation.
7. If capacity is limited due to weather, technical, organisational reasons or any other reason, the resort will determine the terms and conditions of access to the Resort. It can refuse access, in which case it will be exchanged for a pass of equivalent length for the days when you were not allowed to ski, which will be valid for this or the next season. (subject to availability).
   If capacity is reduced during a skiing day for sudden operational reasons leading to a restriction on initial capacity, refused access to the ski lifts will not result in any refund or exchange.
8. You can top up for several different dates in advance. The rates for 2 to 7 days will only apply when topping up for CONSECUTIVE DAYS from the first day. Please note that for top-ups for consecutive days, if one of the desired days is not available because capacity has been reached, you must purchase the remaining days separately. Example: if you want to top up 7 days and the third day is not available, you can purchase a 2-day pass (2-day price) and a 4-day pass (4-day price). The 6-day rate will not apply as they are not consecutive.
9. For online top-ups, the invoice corresponding to the top-up will be sent to the email address provided by you during the top-up process. If you lose the BaqueiraTICKET, you must provide evidence of the purchase from your bank, along with the purchase invoice.
   If you purchase at the ticket booth, the invoice will be given to you with the BaqueiraTICKET.
10. The pass is personal and non-transferable. Misuse of a BaqueiraTICKET, fraud or resale or free transfer to a third party will result in immediate withdrawal and cancellation, and double the booth price for a daily pass must be paid, without prejudice to any subsequent legal proceedings. Only a BaqueiraTICKET purchased or topped-up through official channels will be valid. DO NOT PURCHASE PASSES FROM THIRD PARTIES.
11. The top-up price includes VAT and SOV (compulsory travellers’ insurance) as it is a transport ticket.
12. The BaqueiraTICKET DOES NOT INCLUDE SKI ACCIDENT INSURANCE. The Resort staff provide first aid on the slopes and, if necessary, take you to the foot of the slope. SKI ACCIDENT INSURANCE is available as an optional extra when you pay for or top up your forfait.
    This medical insurance includes limited medical care at the Baqueira 1500 Medical Centre, which is private and does not belong to the Resort. We recommend you check the cover provided by the Accident Insurance and the policy's exclusions when you purchase it, at www.baqueira.es/pdf/seguros/seguro2021-en.pdf, and at the medical centre itself.
    One guarantee covered by the skiing insurance policy is a refund for days not used* because of an accident. However, there will be no refund for the day of the accident under any circumstances. To obtain a refund you will need to send a request to the email address [email protected], with the subject line "refund for skiing accident insurance", attaching the medical report, the BaqueiraPASS and the corresponding top-up invoice. You can also go in person to the Baqueira or Ruda information booths during public opening hours.
    *A used day shall be understood as passing through access control to a ski lift, with skis or not. A used day (which shall not be refunded) includes but is not limited to a day when an accident has occurred, regardless of the time, and any other day before or after the accident when passing through access control to a ski lift, regardless of the reason for this access. NO refunds will be given in relation to these days. (If necessary, consult Resort Information for any guidance you require).
    CALCULATION OF REFUNDS. Refunds for pass days not used by people suffering accidents who have insurance taken out at BAQUEIRA BERET will be calculated by deducting the amount corresponding to the number of days used from the total amount paid.
    For example, if you buy a 7-day top-up WITH INSURANCE and the accident occurs on the third day of skiing, the cost of a 3-day top-up will be deducted from the total paid.
    Similarly, if you use the ski pass on subsequent days to visit the slopes to eat, return equipment, accompany children to nurseries or ski classes, etc., passing through access control to a ski lift, that day/days will NOT be refunded
13. The purchase and use of the BaqueiraTICKET with a daily top-up requires the holder to read and accept the applicable regulations in force regarding cable transport (Law 12/2002 of 14 June, regarding Catalonia cable transport, and related Decree 152/2010 (specifically article 51), as well as the Rules of Use for ski lifts and slopes approved by the Catalonia Government's Transport Department dated 10 November 1987), the ATUDEM regulation and its appendices (particularly the FIS Regulations), and the specific terms and conditions established by Baqueira Beret. Users must always act in accordance with these regulations and terms and conditions, and particularly the instructions given by Resort staff. Ensure that children for which you are responsible read, understand and act in accordance with these regulations and guidelines.
14. Before using our facilities, please ensure that you have the knowledge and physical ability required to use them safely, for you and others. Learn about the different types of ski lift and how they are used. Observe staff instructions at the facilities and read the information signs.
15. Minors must be accompanied by a responsible adult

Types of top-up for BaqueiraTICKET forfaits 

BaqueiraTICKET is the name of the non-nominal physical support using which you can top up forfaits for one or more specific days.

You do not need to have the physical support when you top it up, BUT YOU MUST HAVE THE DULY TOPPED UP BaqueiraTICKET WITH YOU TO USE THE RESORT'S FACILITIES.

Before or after topping up, you can obtain the physical BaqueiraTICKET free of charge from the information points in the Resort, the hotels in the two Valleys (Val d’Aran and Valls d’Àneu) and from our other partners.

• BaqueiraTICKET TOP-UP.
  • You can top up the BaqueiraTICKET up to 5 minutes before accessing the facilities, using any device connected to the internet, via the Baqueira APP or website, using the number printed on your BaqueiraTICKET or reading the QR code.
  • When the payment has been made correctly, you will receive an invoice for the amount of your top-up at the email address you have provided. IF YOU DO NOT RECEIVE THE INVOICE, THIS INDICATES THAT THE PURCHASE PROCESS HAS NOT BEEN COMPLETED CORRECTLY. (Consult your bank about the verification and security protocols that apply to online purchases.)
  • If you lose your BaqueiraTICKET, you must present the invoice for its purchase and proof of payment from your bank at one of the Resort's information points. NO DUPLICATES will be issued without both documents.
• ONLINE FORFAIT PURCHASE WITHOUT BaqueiraTICKET SUPPORT
  • You can top up your forfait from any device with an internet connection by going to the Baqueira website.
  • After making the payment, you will receive an email at the address you have indicated during the purchase process, with a link that will allow you to add your top-up to a BaqueiraTICKET support when you wish. IF YOU DO NOT RECEIVE THE INVOICE, THIS INDICATES THAT THE PURCHASE PROCESS HAS NOT BEEN COMPLETED CORRECTLY. (Consult your bank about the verification and security protocols that apply to online purchases.)
  • When you have obtained the physical BaqueiraTICKET, which can be collected for free from information points in the Resort, from hotels in the two Valleys (Val d’Aran and Valls d’Àneu) and from our other partners, you must load your purchase on to the support using the link referred to above.
  • To access the lifts, you need to carry a duly topped up BaqueiraTICKET. IF YOU PAY FOR A TOP-UP BUT ARE NOT CARRYING A BaqueiraTICKET YOU WILL NOT BE ABLE TO ACCESS THE SKI LIFTS.
  • The invoice corresponding to your top-up will be sent to the email address provided by you during the purchase process.
  • If you lose your BaqueiraTICKET, you must present the invoice for its purchase and proof of payment from your bank at one of the Resort's information points. NO DUPLICATES will be issued without both documents.

IN PERSON (INFORMATION POINTS): You can purchase BaqueiraTICKETS in person at the Resort's information points, requesting the days desired (from 1 to 7, ALWAYS CONSECUTIVE). A BaqueiraTICKET purchased at the Resort's information points can be reused as a support for future online ski day top-ups and there is no need for you to go back to the information points. The invoice will be given to you with the BaqueiraTICKET.

• If you lose your BaqueiraTICKET, you must present the invoice for its purchase and proof of payment from your bank at one of the Resort's information points. NO DUPLICATES will be issued without both documents.
• To access the lifts, you need to carry a duly topped up BaqueiraTICKET.

REFUND POLICY

Once purchased, top-ups are non-refundable and non-exchangeable.

The number of facilities, areas or zones open at the resort may vary throughout the day of skiing and from day to day throughout the season due to different technical, organisational, economic and sanitary factors, force majeure, and especially due to meteorological factors such as wind, etc. Partial closure of the resort, or its late opening, will not generate any right of reimbursement, exchange or a reduction in the price of the pass. Top-ups for more than one consecutive day are cheaper than single day top-ups, but are more exposed to possible variations in resort conditions (weather, number of open facilities, etc.). Guests are advised to assess which option best suits their preferences.

In cases where partial closure of facilities, whether initial or supervening, entails a significant reduction in the capacity of the resort, access to BaqueiraPASS lifts may be refused or limited without this generating any right to reimbursement, exchange or a reduction of the price of the pass.

SKI SENSIBLY. YOUR SAFETY IS OUR PRIORITY, BUT YOUR RESPONSIBILITY.

ACCIDENT INSURANCE on the slopes IS NOT INCLUDED when you recharge your BaqueiraPASS. You can purchase insurance when you recharge your pass.

MAIN INSURANCE COVERAGE

- Emergency medical expenses: €6,000 limit
- Repatriation of injured persons to their usual residence: unlimited
- Repatriation of deceased persons
- Refund of unused day top-ups in case of accident: €150 limit
- Accident insurance: €3,000 limit for death and €6,000 for total or permanent disability.
- Civil Liability Insurance: €6,000 limit

EXCLUSIONS

- Off-piste accidents - Worsening of previous injuries
- Orthopaedic expenses, rehabilitation and post-emergency treatments
- Medical expenses incurred from the point of medical transfer or return of the Insured Person to his/her home and/or to a nearby hospital

From €3/day - €15/week

Timetables

Every day
From 8.45 am to 4 pm
Ski passes for the following day are available for purchase from 3.30 pm.

Opening times are extended the day before a public holiday. Days which have a special timetable will be notified on Baqueira’s website and social media.

Location

In Baqueira 1500

In Baqueira 1700

In Pla de Beret

In Bonaigua

The recharge of the Weekday BaqueiraPASS is valid for the days highlighted in blue

Baqueira Beret offers insurance from Federació Catalana d’Esports d’Hivern (FCEH).

BAQUEIRAPASS GENERAL TERMS AND CONDITIONS OF PURCHASE AND USE

1. The BaqueiraPASS allows you to top-up Resort access passes online, whether for the entire season or consecutive days.
2. Remember that you must always carry the physical BaqueiraPASS with a valid and current top-up to access the resort ski lifts.
3. The BaqueiraPASS application is online and the processing fee is €10. It is valid for a minimum of 3 seasons.
4. Copies of the BaqueiraPASS which are requested if the original is lost, stolen, modified or broken will cost 10 euros for support and administration fees. To request these passes, the holder must present an official identification document
5. The BaqueiraPASS application requires a link to a valid and unique email address per holder. IT IS NOT POSSIBLE TO REQUEST MORE THAN ONE ADULT BaqueiraPASS LINKED TO THE SAME EMAIL ADDRESS. Minors will be linked to the email address of the responsible adult who requests the BaqueiraPASS in their name.
6. Baqueira Beret will send an email address to the holder to confirm their application and provide their consent with regards to the personal data protection policy and the BaqueiraPASS terms and conditions of purchase and use. The pass cannot be issued without this consent.
7. Once the BaqueiraPASS application has been submitted, if all details and the photograph are correct (*), you will receive the BaqueiraPASS at your address within approximately 5 working days (it can only be sent within the country, except the Canary Islands, Vall d’Aran and Valls d’Àneu, and France. Any other BaqueiraPASS must be collected from the Resort’s Baqueira 1500 offices)
   (*) The photograph submitted with the application must be suitable for facial recognition at the Resort access control points, therefore it must comply with the requirements indicated in the application form. No BaqueiraPASS will be processed without a valid photo, which could delay the BaqueiraPASS application process.
8. The purchase of a BaqueiraPASS for top-ups at a reduced price due to age will require the presentation of an official identity document which provides proof of age. The use of a BaqueiraPASS or other pass which is unsuitable for the holder’s age will make it invalid.
9. Purchase of a BaqueiraPASS does NOT guarantee priority for top-ups with regards to other users or products. Top-up rejection will NOT entitle the holder to any refund.
10. The BaqueiraPASS IS NOT COMPATIBLE with the special BEGINNER, VISITOR AND AFTERNOON rates. To take advantage of these special rates, you must go to the Resort information points.
11. The BaqueiraPASS is personal and non-transferable. Use by a person other than the holder will result in it being blocked and you must pay twice the booth price of a day pass for reactivation. Resort staff can ask the BaqueiraPASS holder to identify themselves with their official identity document. Access can be denied to the ski lift if their identity cannot be proven.
12. Ski lift access is controlled via wireless scanning; to avoid errors and interference, only one BaqueiraPASS should be used when accessing the ski lift. If a person has more than one BaqueiraPASS, the others will be removed, and they can be collected from the Baqueira 1500 customer service point at the end of the skiing day (5pm).
13. Before using our facilities, please ensure that you have the knowledge and physical ability required to use them safely, for you and others. Learn about the different types of ski lift and how they are used. Observe staff instructions at the facilities and read the information signs.
14. Purchase of a BaqueiraPASS DOES NOT INCLUDE SKIING ACCIDENT INSURANCE or mandatory travellers' insurance.

BaqueiraPASS SEASON TOP-UP TERMS AND CONDITIONS OF PURCHASE AND USE

1. The season top-up is a transport ticket which allows the holder to access facilities open to the public via the Resort in accordance with the terms and conditions determined in each case. The length of the season is unspecified. The dates indicated by the Resort are for guidance purposes only, and they will be determined by the presence/lack of snow, technical and organisational matters and, where applicable, force majeure. A shorter or longer season will not entitle users to any refund, reimbursement or exchange.
2. Throughout the season, and especially for weather reasons but also technical, economic or organisational reasons and due to force majeure, the Resort might close facilities, areas or zones. This will not entitle users to any refund.
3. It is personal and non-transferable. Top-ups will be carried out online from your "private area"
4. The top-up price includes VAT and SOV (compulsory travellers’ insurance) as it is a transport ticket.
5. The top-up price does NOT INCLUDE SKIING ACCIDENT INSURANCE, which should be taken out separately.
6. Once purchased, the top-up is non-refundable and non-exchangeable.
7. The season top-up does not guarantee priority access to the Resort if there is a capacity limit. If a capacity limit is required, the Resort will determine the terms and conditions of access for the season BaqueiraPASS in each case, and it can refuse access on occasional days. This situation will NOT entitle the holder to any refund.
8. To access the Resort facilities, it is necessary to present a validly topped-up BaqueiraPASS to be checked by Resort staff.
9. The purchase and use of the BaqueiraPASS with a season top-up requires the holder to read and accept the applicable regulations in force regarding cable transport (Law 12/2002 of 14 June, regarding Catalonia cable transport, and related Decree 152/2010 (specifically article 51), as well as the Rules of Use for ski lifts and slopes approved by the Catalonia Government's Transport Department dated 10 November 1987), the ATUDEM regulation and its appendices (particularly the FIS Regulations), and the specific terms and conditions established by Baqueira Beret. Users must always act in accordance with these regulations and terms and conditions, and particularly the instructions given by Resort staff. Ensure that children for which you are responsible read, understand and act in accordance with these regulations and guidelines.
10. If the BaqueiraPASS is lost or forgotten, the Resort will provide the holder with a maximum of 2 daily passes per season. Where applicable, they must pay the general booth price on the third and successive occasions. To request these passes, the holder must present an official identification document

The daily pass service if you forget your pass is not valid for access to the ski lift in summer. In this instance, a lift pass must be purchased.

BaqueiraPASS WEEKDAY TOP-UP TERMS AND CONDITIONS OF PURCHASE AND USE

1. The WEEKDAY top-up is a transport ticket which allows the holder to access facilities open to the public via the Resort in accordance with the terms and conditions applicable to this rate and those determined in each case. The length of the season is unspecified. The season dates indicated by the Resort are for guidance purposes only, and they will be determined by the presence/lack of snow, technical and organisational matters and, where applicable, force majeure. A shorter or longer season will not entitle users to any refund, reimbursement or exchange.
2. The WEEKDAY top-up allows access to the Resort in accordance with a calendar with pre-determined valid days.
3. Throughout the season, and especially for weather reasons but also technical, economic or organisational reasons and due to force majeure, the Resort might close facilities, areas or zones. This will not entitle users to any refund.
4. It is personal and non-transferable. The holder must top-up via their user account.
5. The top-up price includes VAT and SOV (compulsory travellers’ insurance) as it is a transport ticket.
6. The top-up price does NOT INCLUDE SKIING ACCIDENT INSURANCE, which should be taken out separately.
7. Once purchased, the top-up is non-refundable and non-exchangeable.
8. The season top-up does not guarantee priority access to the Resort if there is a capacity limit. If a capacity limit is required, the Resort will determine the terms and conditions of access for the season BaqueiraPASS in each case, and it can refuse access on occasional days. This situation will NOT entitle the holder to any refund.
9. To access the Resort facilities, it is necessary to present a duly topped-up BaqueiraPASS to be checked by Resort staff.
10. The purchase and use of the BaqueiraPASS with a season top-up requires the holder to read and accept the applicable regulations in force regarding cable transport (Law 12/2002 of 14 June, regarding Catalonia cable transport, and related Decree 152/2010 (specifically article 51), as well as the Rules of Use for ski lifts and slopes approved by the Catalonia Government's Transport Department dated 10 November 1987), the ATUDEM regulation and its appendices (particularly the FIS Regulations), and the specific terms and conditions established by Baqueira Beret. Users must always act in accordance with these regulations and terms and conditions, and particularly the instructions given by Resort staff. Ensure that children for which you are responsible read, understand and act in accordance with these regulations and guidelines.
11. A BaqueiraPASS holder with a WEEKDAY top-up can request a free daily pass if they forget or lose their card for a maximum of two days. If a daily pass is requested due to forgetting the pass for a third time, the full booth price must be paid.
    If the BaqueiraPASS is lost or forgotten, the Resort will provide the holder with a maximum of 2 daily passes per season. Where applicable, they must pay the general booth price on the third and successive occasions.